Saturday, November 08, 2008

Med Mutual: Hey, we'll protect you, but only up to $25,000

Guess you're stuck if it's higher.....
From Shirlee Zerkel, November 8, 2008
Subject: Got my Medical Mutual letter

Hi, Received my letter today about the lost disks. Some quotes: "You are receiving this letter because your name and/or your dependent's name, your Social Security number and recent claim costs were included on one of the disks. The disk did not include any mention of medical conditions or treatments."
"We are aggressively investigating and will do everything we can to find the disks. In the meantime, we have arranged for you to enroll at no cost, in an online credit monitoring service provided by TransUnion, one of the three major credit reporting agencies. This service will provide you with one year of unlimited access to your credit reports and credit scores. The service includes daily monitoring by all three credit agencies, which will notify you if there are any critical changes to your credit files, including fraudulent activity, new inquires, new accounts, new public records, late payments, change of address and more. The service also includes up to $25,000 in identify theft protection with $0 deductible. (Certain limitations and exclusions may apply" "In addition, we recommend you regularly review charges to your bank and credit card accounts and alert these companies if you see any unusual transactions."
Kent W. Clapp

Chairman, CEO and President

Isn't it interesting that they will only cover up to $25,000 in costs and, yes, there are certain limitations and exclusions to even that amount. What if their mistake cost one or many of us each 2, 3, 4 times that much money. We should not have to suffer financially at all or emotionally. It is their doing. Why put the disks in the mail anyway, especially with no safeguards on them? I am very angry about this as I have always been so careful about my personal information. I understand what all this can entail because my one sister had her id taken and used, even to start new utility accounts, to withdraw money she had left in a home equity loan, etc.
Shirlee
Larry KehresMount Union Collge
Division III
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