Shirlee Zerkel: Two weeks, and still waiting.....

From Shirlee Zerkel, November 6, 2008

Subject: I am among the lost!

Just what are STRS, Medical Mutual and the US Postal Service doing to find the lost disks? Why can't I find out what information is on those disks that would mean I might need a credit check?

I talked to Medical Mutual this morning and received very vague answers. The lady told me I would be receiving a letter. NO one else appears to be concerned simply because it is not their important information that is missing!

These disks were lost going from one office in Columbus to another office in Columbus. Laura says they most likely are somewhere in the postal system. Well, let's find them then. Can't the postal service check the route of such material?

For example, here in Lima if mail is sent to another address in Lima on Mondays through Fridays, it stays in the Lima Post office and is then delivered the following day. If mailed Friday evening through Sunday, it goes to Dayton and the Lima mail is returned to Lima for delivery on Monday.

Also there should be some checks to safeguard that info by Medical Mutual. They should have records of how many were actually mailed. Since the two offices are in the same city, why were they not delivered by Medical Mutual runners and that way STRS could sign for the disks and our infornation would be more secure?

Over two weeks and waiting,
Shirlee Zerkel