AG Marc Dann's letter to Mary Woolford re: capsules (different doses) that suddenly appear almost identical in appearance

From Attorney General Marc Dann, June 7, 2007
Re: Caremark
Complaint #: 334156

Dear Ms. Woolford:

I am in receipt of your complaint concerning the above-named supplier. I have reviewed your complaint and will be corresponding with this supplier regarding your allegations. It could take as long as 90 days to get a response and mediate a resolution.

Let me explain the mediation service we offer. We have sent a copy of your complaint to the supplier and requested that they respond to our office in writing. If, in their response, the supplier disagrees with your version of the problem, then mediation may not work to resolve the issue. However, there may be other avenues of relief available to you such as Small Claims Court or your own private counsel, if either is applicable in your situation.

As soon as I receive any correspondence or information, you will be notified. In the meantime, if you have any questions, please feel free to contact me at the telephone number listed below.

Very truly yours,

Marc Dann
Attorney General

Diane Silver
Consumer Protection Specialist
Consumer Protection Section
DSilver@ag.state.oh.us
(614) 466-2511
(800) 282-0515
(614) 728-7583 (Fax)

NOTE; Please send all communication electronically when possible.